The Department administers Postal Life Insurance for the benefit of Postal, Telecom and other Central Govt. Employees and Employees of State Governments, Public Sector Undertakings, Nationalized Banks and Local bodies etc. Planning and Policy-making at Headquarters. The Postal Services Board is the apex management body of the Department, comprising the Chairman (who is also the Secretary, Department of Posts and Director General) and six Members. The six members of the Board hold functional portfolios of Operations, Personnel, PLI, HRD, Technology and Planning. The Joint Secretary and Financial Advisor to the Department is a permanent invitee to the Board. The Secretary, Postal Services Board, assists the Board. Deputy Directors General, Directors and Assistant Directors General provide necessary support to the Board at the Headquarters.
Kausik chennai: Rafi Ahmed Kidwai National Postal Academy (RAKNPA), Ghaziabad is the Apex Training Institution and caters to the training needs of the managerial cadres of India Post. It conducts induction training of Indian Postal Service officers and mid-carrier training programmes for Indian Postal Service officers. It also conducts Induction Training for Gr.`B‟ officers besides some specialized need based training's on technology, Marketing and other fields of importance.